Smart Assistants for Business Solutions
Customer Support Assistant
Our Smart AI Support Assistant can be very useful and beneficial in your customer service/support activities to improve business productivity, efficiency, and automation. Our AI assistant can
1: Answer questions.
2: FAQs or clarify and answer questions from customers.
3: Help identify a solution to their issue.
4: Talk customers through various steps to identify the problem.
5: Recommend potential solutions.
Since our technology is based on Large Language Models (LLMs), this support can be provided in a more intelligent and human fashion instead of fixed, rigid choices. The AI can work in all channels: Chat/Text, Phone calls (Inbound & Outbound), Websites, Mobile Apps, and Voice Conversational AI interfaces (like Smart Speakers, Mics or Websites). This can reduce the call burden or load on the current resources. This will improve productivity and efficiency, reduce costs, and save time.
Our AI Phone Assistant can handle both Inbound and outbound calls. For Inbound calls, our AI Sales Assistants can perform automated IVR (interactive voice response) menu selections and an initial set of questions and answers to inbound calling customers. They can even give answers and route a call in as little as one round of communication with the customer, greatly reducing customer frustration with the process. For Outbound calls, AI Assistants can make calls and gather info from prospects, take orders, collect feedback, or answer questions they may have. Phone automation using AI Assistants will help you communicate with prospects, leads, and customers more efficiently by automating common processes.
Sales & Marketing Assistants
Our Smart AI Sales Assistant can help in your marketing process. This includes the following, but is not limited to:
(1) Automated customer email responses about products
(2) Providing product recommendations, upselling orders, and helping convert customers into buyers.
(3) Giving product information, brochures, and specs
(4) Offering product recommendations and selections
(4) Clarifying and answering questions from customers and prospects
(5) Automating surveys and questionnaires
(6) Processing orders and providing order statuses to customers.
Our AI solution is based on Large Language Models (LLMs). Hence this sales assistance can be provided in a more intelligent and human fashion. Our business LLM assistants can work in multiple channels: Chat/Text, Phone calls (Inbound & Outbound), Websites, Mobile Apps, and more.
AI Marketing Assistant can greatly help your marketing process various ways. Here are a few of our most popular options:
1: Lead generation and lead qualifications with automated questionnaires
2: Product recommendations and selections
3: Providing product information and details
4: Automate responses to customer emails about products
5: Social Media replies and answers
6: Prospects FAQs
7: Clarifying and answering questions from customers and prospects
Our Smart AI HR Assistant can assist in your HR support process and communications with your employees. Following HR functions can be automated using our AI Assistant
1: Employee / Employment FAQs
2: Benefits clarifications and applications
3: Employee / Employment policy clarifications
4: Employee Surveys and feedback
5: Reference Checks and Employment Verifications
Smart AI Assistants can help technology companies thrive as the human workforce focuses on the quality and sales of their software, hardware, or service products. AI can help in the automation or semi-automation of technical support, certain sales and marketing tasks, FAQs, problem-solving, HR process automation, and phone assistants.
Finance and Insurance
AI Assistants can help finance and insurance companies with customer service or support, automated phone assistance, FAQs, process or appointment confirmation, forms and application filing, problem resolution, HR process automation, and more!
Travel & Hospitality
AI Assistants can help companies that focus on hospitality and travel with customer service or support, automated phone assistance, FAQs, order verification or confirmation, forms and application filing, problem resolution, process automation, and more.
Food Order Taking & Food Service
AI Assistants can help in most food service companies with customer service or support, automated phone assistants, FAQs, order verification or confirmation, forms and application filing, problem resolution, process automation, and more.
Automotive & Industrials
AI Assistants can help Automotive and industrial companies with tasks like vehicle or machine status, in-vehicle automatic conversational AI about the vehicle or machine, problem identification or pre-warning of potential issues ahead of time or risks, problem resolutions, diagnosis of vehicles and other machines, maintenance process and scheduling, semi-automation of customer support, FAQs, and automated phone assistants.
Business Knowledge / Data Management
In addition to AI Assistants and automation, we also offer services and solutions to help gather, document, verify, and maintain enterprise knowledge. This includes business info, process FAQs, customer FAQs, products and service information and guidelines, Pre and Post sales, and support processes. Contact us today for more details!